In one of the classic understatements of aviation history, Eric Moody turned on the flight intercom of his British Airways 747 and reported to his 248 passengers:
Ladies and gentlemen, this is your captain speaking. We have a small problem. All four engines have stopped. We are doing our damnedest to get them under control. I trust you are not in too much distress.
http://blog.ametsoc.org/uncategorized/the-long-and-short-of-volcanic-effects/